I have…
- Read the following guideline: Troubleshooting and Support | Squidex. I understand that my support request might get deleted if I do not follow the guideline.
- Used code blocks with ``` to format my code examples like JSON or logs properly.
I’m submitting a…
- Regression (a behavior that stopped working in a new release)
- Bug report
- Performance issue
- Documentation issue or request
Current behavior
Paid for basic subscription today to cover timeframe when fault [SOLVED] 2024-03-12 Teams temporarily not available was in effect to prevent our client screaming at us that their website was down; then later concluded was a Squidex bug and our subscription payment had gone through just two days ago.
Expected behavior
Require a refund or credit for basic plan we paid for believing this was a problem we caused which was actually a Squidex bug.
Minimal reproduction of the problem
N/A
Environment
App Name:
- Self hosted with docker
- Self hosted with IIS
- Self hosted with other version
- Cloud version
Version: [VERSION]
Browser:
- Chrome (desktop)
- Chrome (Android)
- Chrome (iOS)
- Firefox
- Safari (desktop)
- Safari (iOS)
- IE
- Edge
Others: