I have updated the ticket. Adding to this, it seems it may have been a temporary issue. I have cloned the affected content items and it has not occurred since. My question now is how do I delete these (stuck) items? It will not let me delete them because of the same error ‘Failed to make the update. Another user has made a change. Please reload.’.
I have the same issue. We think we located it to images. When we change something with an image and with other data, then when we want to save the other data we are getting the error ‘Failed to make the update. Another user has made a change. Please reload’.
[x ] Checked the logs and have provided the logs if I found something suspicious there
I’m submitting a…
[ ] Regression
[x ] Bug report
[ ] Performance issue
[ ] Documentation issue or request
A user is unable to save the changes after an change in an asset selector.
The item should save due to no other edits being made by any other user.
We are having the exact same issue on our 220.127.116.11 version.
If we clone the item, the cloned works fine but we need to get rid of the problem items and unsure how to remove them as draft/delete actions don’t work either with the same error message:
We happened to change CMS from 1 pod to 3 pods a few days ago. After that a lot of content update errors and inconsistency in item counts issues coming up so we changed it back to 1pod today; many of the issues went away but this one still persist.
Any of you above fixed the issue? Could you share did you fix it please?