[SOLVED] Unable to update a schema or entity due to 'another user has made a change' error

Bugs Solved Bugs
1

I have…

I’m submitting a…

  • [ ] Regression (a behavior that stopped working in a new release)
  • [x] Bug report
  • [ ] Performance issue
  • [ ] Documentation issue or request

Current behavior

Whenever i try to add a field to my current schemas i get “Failed to make the update. Another user has made a change. Please reload.” This used to work perfectly yesterday.

Expected behavior

updatig my schemas

Minimal reproduction of the problem

I don’t know what caused this so i can’t really tell you what the minimum reproduction would be, but yesterday this was still working perfectly

Environment

  • [ ] Self hosted with docker
  • [ ] Self hosted with IIS
  • [ ] Self hosted with other version
  • [X] Cloud version

Version: [VERSION]

Browser:

  • [X] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge

Others:

this might be related to Unable to edit schema & delete content from that same schema however the solution provided there isn’t useful for my particular case as i don’t want to delete my schemas. i want to update and make changes to them. Also i don’t know how relevant it is but i’m the only user.

2

Which schema are you talking about? Can you provide the app name and app schema please or the full exception (check chrome logs)

3

We’re also experiencing this.
App: “mine-app”
Schema: “portal-text-manager”
412 response from chrome log:
{“message”:“Entity (27040b78-9afc-40d7-95b4-9efdc6b2cc70–10492d5a-ac3c-45cb-ac90-1f1d894ad39f) requested version 5, but found 488.”,“traceId”:“00-a02d9f39e93f8548aff8fa1dd066f7f4-65f6e94eca464942-00”,“type”:“https://tools.ietf.org/html/rfc7231#section-6.5.10","statusCode”:412}

4

Same issue as Unable to edit schema & delete content from that same schema

{
“message”: “Entity (a6526b23-a84f-47e2-bd7b-895e429cc921–ec3ec640-ec53-4895-851a-071b45020560) requested version 1, but found 6.”,
“traceId”: “00-afb7ba7e244aad49b6590c009787ecb9-f0fc30ba181e294d-00”,
“type”: “https://tools.ietf.org/html/rfc7231#section-6.5.10”,
“statusCode”: 412
}

5

thank you for the reply Sebastian,

here is the data you requested + logs:

App : signposteu
Schema: intro-Block (but really all of my schemas seem to have this problem)
chrome log :

  1. message: “Entity (2ac04ed8-0437-471d-a44b-cb31495d6a86–e3d30269-0150-4b8d-9e51-27e4a2ea87ea) requested ExpectedVersion, but found 23.”
  2. statusCode: 412
  3. traceId: “00-19e9f8b9933a52439017595786b9ee16-4400a8d29be64f44-00”
  4. type: “https://tools.ietf.org/html/rfc7231#section-6.5.10”
6

I have deployed a potential fix.

1 Like
7

Just tested and it looks like the fix is working…

Thank you Sebastian.

1 Like
8

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