Failed to install on azure/ checked MongoDB cannot be pulled or connect

michael_yip · July 29, 2020, 9:14am

Hi Sebestian/

I follow to install Squidex on Azure but I find that the MongoDB instance cannot be created after performing the step 4/ Create the container instance, please find below logs for your information.

thanks for your help.

Sebastian · July 29, 2020, 10:38am

This just means that your Squidex instance cannot connect to your MongoDB instance. I would check first if MongoDB is running. But as mentioned in other threads: I am not providing concrete support for specific environments.

michael_yip · August 4, 2020, 6:18pm

I am so closed to the completion of hosting on squidex now.
When I access the squidex admin page and click login, it pops up below error that I don’t understand.

michael_yip · August 4, 2020, 6:27pm

and attach below logs I have found in squidex

{
  "logLevel": "Error",
  "message": "Caught and ignored exception: Squidex.Infrastructure.States.InconsistentStateException with message: Requested version 0, but found 42. thrown from timer callback GrainTimer. TimerCallbackHandler:Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain-\u003ESystem.Threading.Tasks.Task \u003COnActivateAsync\u003Eb__5_0(System.Object)",
  "eventId": {
    "id": 101413
  },
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "2aa7c5c5-e188-4a80-a504-ebcb616d0592"
  },
  "timestamp": "2020-08-04T18:10:55Z",
  "category": "Orleans.Runtime.GrainTimer",
  "exception": {
    "type": "Squidex.Infrastructure.States.InconsistentStateException",
    "message": "Requested version 0, but found 42.",
    "stackTrace": "   at Squidex.Infrastructure.MongoDb.MongoExtensions.UpsertVersionedAsync[TEntity,TKey](IMongoCollection\u00601 collection, TKey key, Int64 oldVersion, Int64 newVersion, Func\u00602 updater) in /src/src/Squidex.Infrastructure.MongoDb/MongoDb/MongoExtensions.cs:line 123\n   at Squidex.Infrastructure.States.MongoSnapshotStore\u00602.WriteAsync(TKey key, T value, Int64 oldVersion, Int64 newVersion) in /src/src/Squidex.Infrastructure.MongoDb/States/MongoSnapshotStore.cs:line 68\n   at Squidex.Infrastructure.States.Persistence\u00602.WriteSnapshotAsync(TSnapshot state) in /src/src/Squidex.Infrastructure/States/Persistence{TSnapshot,TKey}.cs:line 143\n   at Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain.CheckUsagesAsync() in /src/src/Squidex.Domain.Apps.Entities/Rules/UsageTracking/UsageTrackerGrain.cs:line 107\n   at Orleans.Runtime.GrainTimer.ForwardToAsyncCallback(Object state)"
  }
}

{
  "logLevel": "Error",
  "message": "Caught and ignored exception: Squidex.Infrastructure.States.InconsistentStateException with message: Requested version 0, but found 43. thrown from timer callback GrainTimer. TimerCallbackHandler:Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain-\u003ESystem.Threading.Tasks.Task \u003COnActivateAsync\u003Eb__5_0(System.Object)",
  "eventId": {
    "id": 101413
  },
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "2aa7c5c5-e188-4a80-a504-ebcb616d0592"
  },
  "timestamp": "2020-08-04T18:20:55Z",
  "category": "Orleans.Runtime.GrainTimer",
  "exception": {
    "type": "Squidex.Infrastructure.States.InconsistentStateException",
    "message": "Requested version 0, but found 43.",
    "stackTrace": "   at Squidex.Infrastructure.MongoDb.MongoExtensions.UpsertVersionedAsync[TEntity,TKey](IMongoCollection\u00601 collection, TKey key, Int64 oldVersion, Int64 newVersion, Func\u00602 updater) in /src/src/Squidex.Infrastructure.MongoDb/MongoDb/MongoExtensions.cs:line 123\n   at Squidex.Infrastructure.States.MongoSnapshotStore\u00602.WriteAsync(TKey key, T value, Int64 oldVersion, Int64 newVersion) in /src/src/Squidex.Infrastructure.MongoDb/States/MongoSnapshotStore.cs:line 68\n   at Squidex.Infrastructure.States.Persistence\u00602.WriteSnapshotAsync(TSnapshot state) in /src/src/Squidex.Infrastructure/States/Persistence{TSnapshot,TKey}.cs:line 143\n   at Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain.CheckUsagesAsync() in /src/src/Squidex.Domain.Apps.Entities/Rules/UsageTracking/UsageTrackerGrain.cs:line 107\n   at Orleans.Runtime.GrainTimer.ForwardToAsyncCallback(Object state)"
  }
}

{
  "logLevel": "Information",
  "filters": {
    "costs": 0
  },
  "elapsedRequestMs": 3,
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "2aa7c5c5-e188-4a80-a504-ebcb616d0592"
  },
  "web": {
    "requestId": "|a7c6116e-4b3059eb7428d3de.",
    "requestPath": "/build/index.html",
    "requestMethod": "GET"
  },
  "timestamp": "2020-08-04T18:25:34Z"
}

Sebastian · August 4, 2020, 6:29pm

Please format your logs correctly.

Sebastian · August 4, 2020, 7:05pm

The invalid “redirect_uri” means that your base url config does not point to the used domain / URL.

The other exception means that you have probably deployed multiple nodes but clustering mode is not turned on (there is a setting in appSettings.json)

michael_yip · August 5, 2020, 2:09am

Thanks for your reply. Ok, so base url config does not point to the used domain/ URL
Do you mean my below variable (URL_BASEURL) doesnt set correctly?
config1
and what are the variables (VIRTUAL_HOST & SQUIDEX_DOMAIN) set for?
config2

michael_yip · August 5, 2020, 3:22am

The other exception means that you have probably deployed multiple nodes but clustering mode is not turned on (there is a setting in appSettings.json) <— yes, noted. It looks like controlled by environment.

"orleans": {
    /*
     * Define the clustering type.
     * 
     * Supported: MongoDB, Development
     */
    "clustering": "Development",
    /*
     * The port is used to share messages between all cluster members. Must be accessible within your cluster or network.
     */
    "siloPort": "11111",
    /*
     * The ports used by Orleans to connect to external clients. Not used.
     */
    "gatewayPort": "40000",
    /*
     * The advertised IP address. Usually not needed.
     */
    "ipAddress": ""
  },

But honestly, I adopt AKS approach for azure deployment. Like you previously said, I shouldn’t configure inside the Squidex container. How can I manage the configuration of this?? via the YAML deployment descriptor file ?

Sebastian · August 5, 2020, 4:22am

Have you read this? https://docs.squidex.io/01-getting-started/installation/configuration

And yes, I mean URL_BASEURL

michael_yip · August 5, 2020, 6:43am

Yes, thanks for your prompt reply.

Actually, I read from your reply of my similar post, you said
“SQUIDEX_DOMAIN must point to the actual domain, e.g. localhost or your custom domain. If localhost:80 is not available you need to map to another port.”

Then I have a question. can I setup like this below if actual domain isn’t available?

name: URLS__BASEURL
value: “http://localhost”
…
name: VIRTUAL__HOST
value: “asl-squidex.azurewebsites.net”
- name: SQUIDEX_DOMAIN
value: localhost

If so, is that mean I cannot remote access the Squidex admin portal using domain name. I can access it by the IP address like http://xxx.xxx.xxx.xxx:80/
Btw, what does VIRTUAL_HOST for?

Sebastian · August 5, 2020, 7:22am

VIRTUAL_HOST is for Nginx and LetsEncrypt containers. You don’t need them in Azure.

The lets encrypt sidecar scans all containers with such an environment variable and creates certs for them.
The nginx container scans all containers with such an environment variables and creates a proxy mapping to terminate https requests and forward http requests.

SQUIDEX_DOMAIN is not a setting, it is just a placeholder that is used in the combination with .env files.

But URLS__BASEURL must point to the same url where your Squidex installation is hosted. It is also described in the docs.

michael_yip · August 5, 2020, 8:38am

I used “http://localhost” as value for “URLS_BASEURL” now.
However, I check out the logs of Squidex and find below…

{
  "logLevel": "Error",
  "message": "Caught and ignored exception: Squidex.Infrastructure.States.InconsistentStateException with message: Requested version 120, but found 121. thrown from timer callback GrainTimer. TimerCallbackHandler:Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain-\u003ESystem.Threading.Tasks.Task \u003COnActivateAsync\u003Eb__5_0(System.Object)",
  "eventId": {
    "id": 101413
  },
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "aaef14e6-9e14-4357-987d-d667664e3c10"
  },
  "timestamp": "2020-08-05T07:12:57Z",
  "category": "Orleans.Runtime.GrainTimer",
  "exception": {
    "type": "Squidex.Infrastructure.States.InconsistentStateException",
    "message": "Requested version 120, but found 121.",
    "stackTrace": "   at Squidex.Infrastructure.MongoDb.MongoExtensions.UpsertVersionedAsync[TEntity,TKey](IMongoCollection\u00601 collection, TKey key, Int64 oldVersion, Int64 newVersion, Func\u00602 updater) in /src/src/Squidex.Infrastructure.MongoDb/MongoDb/MongoExtensions.cs:line 120\n   at Squidex.Infrastructure.States.MongoSnapshotStore\u00602.WriteAsync(TKey key, T value, Int64 oldVersion, Int64 newVersion) in /src/src/Squidex.Infrastructure.MongoDb/States/MongoSnapshotStore.cs:line 66\n   at Squidex.Infrastructure.States.Persistence\u00602.WriteSnapshotAsync(TSnapshot state) in /src/src/Squidex.Infrastructure/States/Persistence{TSnapshot,TKey}.cs:line 139\n   at Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain.CheckUsagesAsync() in /src/src/Squidex.Domain.Apps.Entities/Rules/UsageTracking/UsageTrackerGrain.cs:line 107\n   at Orleans.Runtime.GrainTimer.ForwardToAsyncCallback(Object state)"
  }
}

{
  "logLevel": "Error",
  "message": "Caught and ignored exception: Squidex.Infrastructure.States.InconsistentStateException with message: Requested version 120, but found 122. thrown from timer callback GrainTimer. TimerCallbackHandler:Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain-\u003ESystem.Threading.Tasks.Task \u003COnActivateAsync\u003Eb__5_0(System.Object)",
  "eventId": {
    "id": 101413
  },
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "aaef14e6-9e14-4357-987d-d667664e3c10"
  },
  "timestamp": "2020-08-05T07:22:57Z",
  "category": "Orleans.Runtime.GrainTimer",
  "exception": {
    "type": "Squidex.Infrastructure.States.InconsistentStateException",
    "message": "Requested version 120, but found 122.",
    "stackTrace": "   at Squidex.Infrastructure.MongoDb.MongoExtensions.UpsertVersionedAsync[TEntity,TKey](IMongoCollection\u00601 collection, TKey key, Int64 oldVersion, Int64 newVersion, Func\u00602 updater) in /src/src/Squidex.Infrastructure.MongoDb/MongoDb/MongoExtensions.cs:line 120\n   at Squidex.Infrastructure.States.MongoSnapshotStore\u00602.WriteAsync(TKey key, T value, Int64 oldVersion, Int64 newVersion) in /src/src/Squidex.Infrastructure.MongoDb/States/MongoSnapshotStore.cs:line 66\n   at Squidex.Infrastructure.States.Persistence\u00602.WriteSnapshotAsync(TSnapshot state) in /src/src/Squidex.Infrastructure/States/Persistence{TSnapshot,TKey}.cs:line 139\n   at Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain.CheckUsagesAsync() in /src/src/Squidex.Domain.Apps.Entities/Rules/UsageTracking/UsageTrackerGrain.cs:line 107\n   at Orleans.Runtime.GrainTimer.ForwardToAsyncCallback(Object state)"
  }
}

{
  "logLevel": "Error",
  "message": "Caught and ignored exception: Squidex.Infrastructure.States.InconsistentStateException with message: Requested version 120, but found 123. thrown from timer callback GrainTimer. TimerCallbackHandler:Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain-\u003ESystem.Threading.Tasks.Task \u003COnActivateAsync\u003Eb__5_0(System.Object)",
  "eventId": {
    "id": 101413
  },
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "aaef14e6-9e14-4357-987d-d667664e3c10"
  },
  "timestamp": "2020-08-05T07:32:57Z",
  "category": "Orleans.Runtime.GrainTimer",
  "exception": {
    "type": "Squidex.Infrastructure.States.InconsistentStateException",
    "message": "Requested version 120, but found 123.",
    "stackTrace": "   at Squidex.Infrastructure.MongoDb.MongoExtensions.UpsertVersionedAsync[TEntity,TKey](IMongoCollection\u00601 collection, TKey key, Int64 oldVersion, Int64 newVersion, Func\u00602 updater) in /src/src/Squidex.Infrastructure.MongoDb/MongoDb/MongoExtensions.cs:line 120\n   at Squidex.Infrastructure.States.MongoSnapshotStore\u00602.WriteAsync(TKey key, T value, Int64 oldVersion, Int64 newVersion) in /src/src/Squidex.Infrastructure.MongoDb/States/MongoSnapshotStore.cs:line 66\n   at Squidex.Infrastructure.States.Persistence\u00602.WriteSnapshotAsync(TSnapshot state) in /src/src/Squidex.Infrastructure/States/Persistence{TSnapshot,TKey}.cs:line 139\n   at Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain.CheckUsagesAsync() in /src/src/Squidex.Domain.Apps.Entities/Rules/UsageTracking/UsageTrackerGrain.cs:line 107\n   at Orleans.Runtime.GrainTimer.ForwardToAsyncCallback(Object state)"
  }
}

{
  "logLevel": "Information",
  "filters": {
    "costs": 0
  },
  "elapsedRequestMs": 223,
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "aaef14e6-9e14-4357-987d-d667664e3c10"
  },
  "web": {
    "requestId": "|328d554e-4e7b2b621a37018c.",
    "requestPath": "/build/index.html",
    "requestMethod": "GET"
  },
  "timestamp": "2020-08-05T07:37:03Z"
}

{
  "logLevel": "Error",
  "message": "Caught and ignored exception: Squidex.Infrastructure.States.InconsistentStateException with message: Requested version 120, but found 124. thrown from timer callback GrainTimer. TimerCallbackHandler:Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain-\u003ESystem.Threading.Tasks.Task \u003COnActivateAsync\u003Eb__5_0(System.Object)",
  "eventId": {
    "id": 101413
  },
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "aaef14e6-9e14-4357-987d-d667664e3c10"
  },
  "timestamp": "2020-08-05T07:42:57Z",
  "category": "Orleans.Runtime.GrainTimer",
  "exception": {
    "type": "Squidex.Infrastructure.States.InconsistentStateException",
    "message": "Requested version 120, but found 124.",
    "stackTrace": "   at Squidex.Infrastructure.MongoDb.MongoExtensions.UpsertVersionedAsync[TEntity,TKey](IMongoCollection\u00601 collection, TKey key, Int64 oldVersion, Int64 newVersion, Func\u00602 updater) in /src/src/Squidex.Infrastructure.MongoDb/MongoDb/MongoExtensions.cs:line 120\n   at Squidex.Infrastructure.States.MongoSnapshotStore\u00602.WriteAsync(TKey key, T value, Int64 oldVersion, Int64 newVersion) in /src/src/Squidex.Infrastructure.MongoDb/States/MongoSnapshotStore.cs:line 66\n   at Squidex.Infrastructure.States.Persistence\u00602.WriteSnapshotAsync(TSnapshot state) in /src/src/Squidex.Infrastructure/States/Persistence{TSnapshot,TKey}.cs:line 139\n   at Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain.CheckUsagesAsync() in /src/src/Squidex.Domain.Apps.Entities/Rules/UsageTracking/UsageTrackerGrain.cs:line 107\n   at Orleans.Runtime.GrainTimer.ForwardToAsyncCallback(Object state)"
  }
}

{
  "logLevel": "Error",
  "message": "Caught and ignored exception: Squidex.Infrastructure.States.InconsistentStateException with message: Requested version 120, but found 125. thrown from timer callback GrainTimer. TimerCallbackHandler:Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain-\u003ESystem.Threading.Tasks.Task \u003COnActivateAsync\u003Eb__5_0(System.Object)",
  "eventId": {
    "id": 101413
  },
  "app": {
    "name": "Squidex",
    "version": "4.5.1.0",
    "sessionId": "aaef14e6-9e14-4357-987d-d667664e3c10"
  },
  "timestamp": "2020-08-05T07:52:57Z",
  "category": "Orleans.Runtime.GrainTimer",
  "exception": {
    "type": "Squidex.Infrastructure.States.InconsistentStateException",
    "message": "Requested version 120, but found 125.",
    "stackTrace": "   at Squidex.Infrastructure.MongoDb.MongoExtensions.UpsertVersionedAsync[TEntity,TKey](IMongoCollection\u00601 collection, TKey key, Int64 oldVersion, Int64 newVersion, Func\u00602 updater) in /src/src/Squidex.Infrastructure.MongoDb/MongoDb/MongoExtensions.cs:line 120\n   at Squidex.Infrastructure.States.MongoSnapshotStore\u00602.WriteAsync(TKey key, T value, Int64 oldVersion, Int64 newVersion) in /src/src/Squidex.Infrastructure.MongoDb/States/MongoSnapshotStore.cs:line 66\n   at Squidex.Infrastructure.States.Persistence\u00602.WriteSnapshotAsync(TSnapshot state) in /src/src/Squidex.Infrastructure/States/Persistence{TSnapshot,TKey}.cs:line 139\n   at Squidex.Domain.Apps.Entities.Rules.UsageTracking.UsageTrackerGrain.CheckUsagesAsync() in /src/src/Squidex.Domain.Apps.Entities/Rules/UsageTracking/UsageTrackerGrain.cs:line 107\n   at Orleans.Runtime.GrainTimer.ForwardToAsyncCallback(Object state)"
  }
}

May I know what does the error stand for and suggest how do you suggest to fix it?
/ Is it a matter if I don’t use the actual domain (well or actually I do not own one but plan to assign one later) ??

Sebastian · August 5, 2020, 8:57am

Why localhost? I said it should be the same as your public domain!

michael_yip · August 5, 2020, 9:15am

Noted, i.e. I must need the public domain which point to the same url where Squidex installation is hosted/ for this case I host on MS AKS, that should be those pubic domain like XXXXXX.onmicrosoft.com.

Sebastian · August 5, 2020, 9:18am

Yes, but please format your code and logs using code blocks.

michael_yip · August 5, 2020, 9:34am

I do not understand and can I understand this way that “SQUIDEX_DOMAIN” is the same way that -->
URLS_BASEURL = http://{SQUIDEX_DOMAIN} ??

Sebastian · August 5, 2020, 9:45am

Yes, exactly, see: https://github.com/Squidex/squidex-docker/blob/master/standalone/docker-compose.yml#L16

michael_yip · August 5, 2020, 10:49am

I don’t know if it is a proper way to handle. I don’t have the public domain name, so I register a NO-IP address domain name like below, and then update the IP address pointing to that deployed squidex load balancer/

michael_yip · August 5, 2020, 10:53am

yet, it shows the logs below.

Sebastian · August 5, 2020, 10:54am

And what is URLS_BASEURL now?

It should be http://sithksh0.ddns.net