While restoring a new backup I get the following error and does not allow me to restore the backup A restore operation is already running

I have…

I’m submitting a…

  • [ ] Regression (a behavior that stopped working in a new release)
  • [ ] Bug report
  • [ ] Performance issue
  • [ ] Documentation issue or request

Current behavior

A restore operation is already running.

Expected behavior

To perform restore from Backup URL

Minimal reproduction of the problem

A new backup was successfully restored but while initiating a new backup we are stuck here :slight_smile:

A restore operation is already running.

Environment

App Name: https://cms-prod.app.werder.de/

  • [ ] Self hosted with docker
  • [ ] Self hosted with IIS
  • [ ] Self hosted with other version
  • [ ] Cloud version

Version: [VERSION]

Browser:

  • [ ] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge

Others:

We need to stop this restore process from background and restore again

What do you mean with that?
Where exactly is the background stuck?

Thank you Sebastian for the quick reply, I am trying restore a new backup and it fails with the message:

“A restore operation is already running.”

Dur to this a new restore is failing! Please help

No idea why it hangs. Can you send me a link to your backup via PM?

How do I PM you Sebastian?

Is this PM?

Yes, it is …