While restoring a new backup I get the following error and does not allow me to restore the backup A restore operation is already running

I have…

I’m submitting a…

  • [ ] Regression (a behavior that stopped working in a new release)
  • [ ] Bug report
  • [ ] Performance issue
  • [ ] Documentation issue or request

Current behavior

A restore operation is already running.

Expected behavior

To perform restore from Backup URL

Minimal reproduction of the problem

A new backup was successfully restored but while initiating a new backup we are stuck here :slight_smile:

A restore operation is already running.


App Name: https://cms-prod.app.werder.de/

  • [ ] Self hosted with docker
  • [ ] Self hosted with IIS
  • [ ] Self hosted with other version
  • [ ] Cloud version

Version: [VERSION]


  • [ ] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge


We need to stop this restore process from background and restore again

What do you mean with that?
Where exactly is the background stuck?

Thank you Sebastian for the quick reply, I am trying restore a new backup and it fails with the message:

“A restore operation is already running.”

Dur to this a new restore is failing! Please help

No idea why it hangs. Can you send me a link to your backup via PM?

How do I PM you Sebastian?

Is this PM?

Yes, it is …