I’m submitting a…
- Regression (a behavior that stopped working in a new release)
- Bug report
- Performance issue
- Documentation issue or request
Current behavior
I am experiencing two issues when working with images in Squidex:
-
WEBP images issue
When I upload an image in WEBP format, the image returned via API appears completely black.
However, the original image is either white or transparent.
1-original image
2-image from api
-
Intermittent 502 errors
Sometimes when requesting images, the server responds with:
502 Internal Server Error or 504, 503
This happens inconsistently but more often when multiple images are requested on the same page.
Additionally, image loading can be quite slow in some cases.
Expected behavior
- WEBP images should be returned correctly without visual corruption (no black rendering).
- Image requests should not result in 502 errors under normal load.
- Image loading should be stable and reasonably fast even when multiple images are requested.
Minimal reproduction of the problem
- Upload a WEBP image to Squidex (especially with transparency or light colors).
- Request the image via API or asset URL.
- Observe that the returned image is rendered as black.
For the second issue:
- Load a page that requests multiple images simultaneously (via asset URLs).
- Occasionally receive 502 errors for some of the images.
Environment
App Name:
- Self hosted with docker
- Self hosted with IIS
- Self hosted with other version
- Cloud version
Version: 7.0.0.0
Browser:
- Chrome (desktop)
- Chrome (Android)
- Chrome (iOS)
- Firefox
- Safari (desktop)
- Safari (iOS)
- IE
- Edge