VAT for checkout

ubuntudroid · August 21, 2020, 9:36am

I have…

[ ] Checked the logs and have provided the logs if I found something suspicious there

I’m submitting a…

[ ] Regression (a behavior that stopped working in a new release)
[ ] Bug report
[ ] Performance issue
[x] Documentation issue or request

Current behavior

This is actually just a question: I could not find where to put in our company VAT during checkout - is this something we need to fill in somewhere else prior checkout?

Expected behavior

VAT field during checkout

Minimal reproduction of the problem

Checkout a paid package.

Environment

[ ] Self hosted with docker
[ ] Self hosted with IIS
[ ] Self hosted with other version
[x] Cloud version

Version: cloud

Browser:

[x] Chrome (desktop)
[ ] Chrome (Android)
[ ] Chrome (iOS)
[ ] Firefox
[ ] Safari (desktop)
[ ] Safari (iOS)
[ ] IE
[ ] Edge

Sebastian · August 22, 2020, 3:36pm

Hello, I have fixed the configuration of the portal, you can add your VAT number now if you go the billing portal and then to “billing details”

ubuntudroid · August 24, 2020, 6:25am

For some reason I still can’t see the VAT field. Do I need to do something else before I see it?

ubuntudroid · August 24, 2020, 6:27am

Oh, my bad - it appeared after filling out all fields. Many thanks!

ubuntudroid · August 24, 2020, 6:31am

Btw, it looks like German VAT is still 19% instead of 16%.

Sebastian · August 24, 2020, 6:34am

Thanks, changed it in the system.

ubuntudroid · August 24, 2020, 7:20am

Thanks! Does that mean we’ll get a new invoice? Btw, on our invoice (from a few minutes before you changed the VAT amount for Germany) it doesn’t look like VAT was actually deducted from the charged amount - is that intended?

Sebastian · August 24, 2020, 7:33am

This totally depends on the country and so on, to be honest I do not understand all the details of the invoice system, but my tax advisor says, that everything is fine

ubuntudroid · August 24, 2020, 7:34am

Haha, okidoki - if it’s good enough for you it’s good enough for us, I guess. I’ll get back to you via PM if our tax advisor sees any problems with that invoice. Thanks again for your support!