Subscription Payment


#1

Hello, i need to move the subscription for CMS-SPORT now on Sergio Mello-Grand user under my account which is TicketOne Sistemi.
How can i do?
I shlould move the billing as soon as I can.


#2

Hi,

my plan was to deploy a new version for the cloud today or tomorrow. This version unsets the subscription owner when you cancel a subscription. I can then cancel the subscription in the billing system for you and you can change the plan then.


#3

Thank you Sebastian, if the new version is arriving so quick i will wait.
I’ll try to change the subscription next week
best regards


#4

Great and thank you for your patience.


#5

Hello Sebastian, the deploy is completed? now i can chenge the plan by myself?


#6

Yes, I can cancel your subscription and then you will be able to change it.


#7

Well, then proceed to cancel payment of CMS-SPORT and then i’ll chang under my account


#8

Okay, I have cancelled it