Subscription creator left the team

Support
1

Hi,

Our subscription creator left our team and I would like to change our subscription, however i’m getting the following message:You have not created the subscription. Therefore you cannot change the planInfo.plan.

Could you move the subscription owner to my account?

Thanks!

Arjen

2

Can you contact me via the chat at squidex.io to work this out?

1 Like
3

Hi Sebastian,

I tried to contact you today again via Drift to inform you that the issue still persists. Could you have another look at it?

Thanks in advance,

Kind regards,
Arjen

4