Squidex Rules not triggered

Support
1

I have…

  • [ ] Checked the logs and have provided the logs if I found something suspicious there

I’m submitting a…

  • [ ] Regression (a behavior that stopped working in a new release)
  • [ ] Bug report
  • [ ] Performance issue
  • [ ] Documentation issue or request

Current behavior

When we create or update page then squidex rules are not getting triggered. We configured a Squidex rule to trigger a webhook when any page content is updated.

Expected behavior

Squidex rule should trigger the webhook when any change in page content.

Minimal reproduction of the problem

Environment

  • [ ] Cloud version

Version: [VERSION]

Browser:

  • [ ] Chrome (desktop)

Others:

2

It works for me. But the rules are cached for a few minutes so it can happen that a rule is not triggered when you change a content item just after you created the rule.

3

Hi Sebastian,

I read some articles and found that there will be some background worker process running to trigger if any content updates.

Referred article: [SOLVED] Content changed not triggered, restart not working properly

Please find the URL below where were trying to create/update content and trigger the rule.

URL: https://cloud.squidex.io/app/cargocrew-dev/rules/events?ruleId=399ea5cd-38df-4b6a-ae0a-a7d49b1477a9&take=30

Thanks,
Manjeera T

4

It is very weird, indeed. I have to download the backup of the production environment and test it locally. This will take a while.

5

I have found a bug, that was causing the rules to be cached forever.

6

Hi Sebastian,

Can you please provide the work around for it.

Thanks,
Manjeera T

7

Of course, I am working on it.

8

I have deployed the fix.

9

What image version is that fix in ? 4.7.0 ?

10

Hi Sebastian,

The issue is resolved if we select checkbox “Trigger on all content events” in the rules. However, if we create a rule on a specific schema then the rules are not getting triggered if the content is updated for that schema page.

Can you please take a look.

URL: https://cloud.squidex.io/app/cargocrew-dev/rules

Thanks,
Manjeera T

11

I created a full width template and it works as expected. You can also keep the condition empty.

12

I will publish a 4.7.1 today

1 Like
13

Thanks Sebastian. We are able to trigger the rules now.

1 Like