[SOLVED] Failed to load contents

Ludwin_Morales · October 27, 2021, 5:49pm

I have…

[ x] Read the following guideline: https://docs.squidex.io/01-getting-started/installation/troubleshooting-and-support. I understand that my support request might get deleted if I do not follow the guideline.

I’m submitting a…

[ ] Regression (a behavior that stopped working in a new release)
[x] Bug report
[ ] Performance issue
[ ] Documentation issue or request

Current behavior

When searching against certain content, the search will not complete, and there will be a red message, “Failed to load contents. Please reload.”

error sq01

Expected behavior

The search would be complete.

Minimal reproduction of the problem

this happens when I try to see the next page

Environment

[ ] Self hosted with docker
[ ] Self hosted with IIS
[ ] Self hosted with other version
[x] Cloud version

Version: [VERSION]

Browser:

[x ] Chrome (desktop)
[ ] Chrome (Android)
[ ] Chrome (iOS)
[ ] Firefox
[ ] Safari (desktop)
[ ] Safari (iOS)
[ ] IE
[ ] Edge

Others:

Sebastian · October 27, 2021, 6:12pm

Can you post the name of your app, the URL and one example of a response from Chrome network tab?

Have you create content items with custom IDs?

Ludwin_Morales · October 27, 2021, 6:13pm

Hi Sebastian,

Have you create content items with custom IDs? yes.

sure: https://cloud.squidex.io/app/zubale-jobs/content/jobs?pageSize=50&page=44

Sebastian · October 27, 2021, 6:20pm

The IDs are added to the response header for caching and the CDN and at least one ID is not valid:

System.InvalidOperationException: Invalid non-ASCII or control character in header: 0x00E1

It is something I have to fix. I have no instant fix for the UI for you, but you can fix it in the API. There is a header called X-SurrogateKeys which controls the total size of this header. If you set it to zero you should be able to retrieve the content again.

Ludwin_Morales · October 27, 2021, 6:53pm

Hi Sebastian,

Thanks for your help.

Ludwin_Morales · October 27, 2021, 6:55pm

Works as expected,

Thanks.

Sebastian · October 27, 2021, 7:14pm

Perhaps you can use a browser extension like this in the meantime: https://chrome.google.com/webstore/detail/modheader/idgpnmonknjnojddfkpgkljpfnnfcklj?hl=en

Sebastian · October 28, 2021, 1:51pm

I have fixed and hope I can deploy it soon.

Ludwin_Morales · October 28, 2021, 2:07pm

Hi Sebastian,

great, amazing customer support, thanks

Thanks.

system · October 30, 2021, 1:51pm

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