[SOLVED] Backups not working

[jbd4jc]

I have…

• [ ] Checked the logs and have uploaded a log file and provided a link because I found something suspicious there. Please do not post the log file in the topic because very often something important is missing.

I’m submitting a…

• [ ] Regression (a behavior that stopped working in a new release)
• [x] Bug report
• [ ] Performance issue
• [ ] Documentation issue or request

Current behavior

Attempting to create a backup in cloud or via the CLI says processing but nothing happens.

Expected behavior

Backups should work.

Minimal reproduction of the problem

Attempt to run a backup in the cloud UI or via the CLI.

Environment

• [ ] Self hosted with docker
• [ ] Self hosted with IIS
• [ ] Self hosted with other version
• [x] Cloud version

Version: [VERSION]

Browser:

• [x] Chrome (desktop)
• [ ] Chrome (Android)
• [ ] Chrome (iOS)
• [ ] Firefox
• [ ] Safari (desktop)
• [ ] Safari (iOS)
• [ ] IE
• [ ] Edge

Others:

[Sebastian]

It has been solved. It turned out, that the type information about the message types that are shared between the API nodes and the worker need is very version specific. I have forgotten to update the worker because there was no relevant change, but then the worker cannot read the type information anymore.

[jbd4jc]

Thank you, @Sebastian!