[SOLVED] Backup create fails

I have…

I’m submitting a…

  • [x] Regression (a behavior that stopped working in a new release)
  • [ ] Bug report
  • [ ] Performance issue
  • [ ] Documentation issue or request

Current behavior

When I start backup, it ends almost immediately with a big red question mark icon and no download button.

Expected behavior

A backup is created and available for download.

Minimal reproduction of the problem

  1. Go to settings/backups
  2. Hit “Start Backup” button

Environment

App Name: matmatch-cms

  • [ ] Self hosted with docker
  • [ ] Self hosted with IIS
  • [ ] Self hosted with other version
  • [x] Cloud version

Version: Latest?

Browser:

  • [x] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge

Others:
It always stops at “Events: 178, Assets: 5

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