[NOT_SQUIDEX] Squidex not showing data after database dump restore


I’m submitting a…

[ ] Regression (a behavior that stopped working in a new release)
[X] Bug report
[ ] Performance issue
[ ] Documentation issue or request

Current behavior

I just restored a dump in the mongo database and squidex is showing no data at all

Expected behavior

Squidex showing the data I used to have

Minimal reproduction of the problem

dump the mongo database, drop it and then restore that dump in a different pc


  • [ ] Self hosted with docker
  • [X] Self hosted with IIS
  • [ ] Self hosted with other version
  • [ ] Cloud version


  • [X] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge



I do this all the time. Have you cleared your cookies?


If you send me your backup as PM I can try to reproduce it.


Yes, multiple times.


I assume you are referring to the mongo Dump, right?


Yes, exactly. Btw: Have you dumped both databases? Squidex and SquidexContent?


Yes, i dumped both… I can’t find the way to PM you in this platform


If you click my profile in this post there should be a button to send a Message.


well, I can’t see it… maybe because I just created the account and I need some sort of confirmation? I don’t know


Then send me a email: sebastian@squidex.io


Thank you for your dump. It is working fine for me. I have sent you a screenshot via PM.


Can you please tell me the process you made? And mongo and squidex versions?


I use studio3t to manage my mongo databases: https://studio3t.com/

I have done the following steps:

  1. Cleared my local dev config to use default configs.
  2. Deleted my current databases.
  3. Restore the backup.
  4. Start Squidex from VS.

Thats it.


I’ve done that multliple times with no luck, I’ll try re-installing mongo and see if that makes a difference.


Have you had success? If you want we can also make a skype session.


Oh sorry, I forgot to reply. Yes, yesterday I finally made it. I think it was something to do with the Mongo version. I deleted all mongo related and reinstalled an older version and then it worked. Thanks a lot for the help!