[NOT_REPRODUCIBLE] Data restoration not working

I’m submitting a…

  • [ ] Regression (a behavior that stopped working in a new release)
  • [x] Bug report
  • [ ] Performance issue
  • [ ] Documentation issue or request

Current behavior

I have created app backup from one machine & restore on another squidex instance. Both is done successfully but, when I try to update content having reference field it gives error “Data update fails please reload page”

Expected behavior

It should be work.

Minimal reproduction of the problem


  • [ ] Self hosted with docker
  • [x] Self hosted with IIS
  • [ ] Self hosted with other version
  • [ ] Cloud version

Version: [VERSION]


  • [x] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge


I either need the exception from the logs or your backup. Preferable both. You also have not specified the used version.

Hi @Sebastian,

I backup from squidex 5.4.0 and try to restore in same version, also tried to restore with 5.6.0.
Both are not working.

Please refer the backup from drive.

I have hosted squidex in iis. I don’t know how to refer the log file.

Let me know if required.

Rakesh Kanani

Btw: Infos abot logging are in the docs: https://docs.squidex.io/01-getting-started/installation/install-windows-iis#where-can-i-see-the-logs

Hi @Sebastian,

Thanks for the guide for log.

I have checked the log but nothing is there related to error.

refer the log file as below.

Rakesh Kanani

Hi @Sebastian,

Any update on this issue?

Rakesh Kanani

The log file is not complete.


Refer full log from here.

You can download the backfile from here.

Rakesh Kanani

I cannot reproduce it with the current version. Please try the latest dev version. You probably need to build it yourself when you use IIS.