I have…
- [ ] Read the following guideline: https://docs.squidex.io/01-getting-started/installation/troubleshooting-and-support. I understand that my support request might get deleted if I do not follow the guideline.
- [ ] Used code blocks with ``` to format my code examples like JSON or logs properly.
I’m submitting a…
-
[ ] Bug report
System.AggregateException: One or more errors occurred. —> System.Net.Http.HttpRequestException: An error occurred while sending the request. —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond XX.XX.XX.XX:443
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace — -
[ ] Performance issue
Squidex API - unable to acess -
[ ] Documentation issue or request
Current behavior
Expected behavior
Minimal reproduction of the problem
Environment
App Name:
- [ ] Self hosted with docker
- [ .] Self hosted with IIS
- [ ] Self hosted with other version
- [ ] Cloud version
Version: [VERSION]
Browser:
- [ ] Chrome (desktop)
- [ ] Chrome (Android)
- [ ] Chrome (iOS)
- [ ] Firefox
- [ ] Safari (desktop)
- [ ] Safari (iOS)
- [ ] IE
- [ ] Edge
Others:
Hi Squidex team,
We are currently on the Basic plan of Squidex cloud.For some reason, our website application in Godaddy is not getting any response back from Squidex API. Please see the error log below.
2023-04-09 18:13:09,050 [8] ERROR MonitoringLogger - Error while generate token
System.AggregateException: One or more errors occurred. —> System.Net.Http.HttpRequestException: An error occurred while sending the request. —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 104.26.8.32:443
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
Our Godaddy IP address is 160.153.155.190.
Please let us know.