Backup fail on azure

Support
1

I have…

  • [x] Checked the logs and have provided the logs if I found something suspicious there

I’m submitting a…

  • [ ] Regression (a behavior that stopped working in a new release)
  • [x] Bug report
  • [ ] Performance issue
  • [ ] Documentation issue or request

Current behavior

Launch a backup from either the UI or CLI ends by an error : the backup is unavailable for download.

Expected behavior

Backup zip archive should be created and a link to download it should be provided, as it is the case when backup completes succesfully.

Minimal reproduction of the problem

Go to app / settings /backups
Click on start backup

  • OR -
    sq config use app
    sq backup create backup.zip

Environment

  • [ ] Self hosted with docker
  • [ ] Self hosted with IIS
  • [x] Self hosted with other version
  • [ ] Cloud version

Version: [Azure docker app service]

Browser:

  • [x] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge

Others:

Based on the logs, it seems that an asset is non existent:
“An asset with name \u0027705ee837-3cc8-4748-9d1d-6d2da5cc338c_0\u0027 does not exist.”

My question is : how can I find the objects that reference this asset in order to solve the issue?

2

Depends what you use as a Asset store. If you use Azure Blob storage you can find it there.

3

yes I use Azure Blob storage…do you mean I can find it by browsing the mongdb database?

4

if the asset is not found by squidex, so I suppose I won’t either in the asset store
but maybe I can find which content is referencing it by browsing the database

5

it’s weird because I cannot find it in the Azure Blob Storage when selecting “deleted items”

pic
pic.png1319×143 14.2 KB

6

Squidex never deletes stuff, I am not sure what happened with this asset. I would just create a dummy file with this name.

7

okay, this workaround works fine.
thank you!

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