[NOT_SQUIDEX] Squidex not showing data after database dump restore

Bugs Solved Bugs
1

I’m submitting a…

[ ] Regression (a behavior that stopped working in a new release)
[X] Bug report
[ ] Performance issue
[ ] Documentation issue or request

Current behavior

I just restored a dump in the mongo database and squidex is showing no data at all

Expected behavior

Squidex showing the data I used to have

Minimal reproduction of the problem

dump the mongo database, drop it and then restore that dump in a different pc

Environment

  • [ ] Self hosted with docker
  • [X] Self hosted with IIS
  • [ ] Self hosted with other version
  • [ ] Cloud version

Browser:

  • [X] Chrome (desktop)
  • [ ] Chrome (Android)
  • [ ] Chrome (iOS)
  • [ ] Firefox
  • [ ] Safari (desktop)
  • [ ] Safari (iOS)
  • [ ] IE
  • [ ] Edge

Others:

2

I do this all the time. Have you cleared your cookies?

3

If you send me your backup as PM I can try to reproduce it.

4

Yes, multiple times.

5

I assume you are referring to the mongo Dump, right?

6

Yes, exactly. Btw: Have you dumped both databases? Squidex and SquidexContent?

7

Yes, i dumped both… I can’t find the way to PM you in this platform

8

If you click my profile in this post there should be a button to send a Message.

9

well, I can’t see it… maybe because I just created the account and I need some sort of confirmation? I don’t know

10

Then send me a email: sebastian@squidex.io

11

Thank you for your dump. It is working fine for me. I have sent you a screenshot via PM.

12

Can you please tell me the process you made? And mongo and squidex versions?

13

I use studio3t to manage my mongo databases: https://studio3t.com/

I have done the following steps:

  1. Cleared my local dev config to use default configs.
  2. Deleted my current databases.
  3. Restore the backup.
  4. Start Squidex from VS.

Thats it.

1 Like
14

I’ve done that multliple times with no luck, I’ll try re-installing mongo and see if that makes a difference.

15

Have you had success? If you want we can also make a skype session.

16

Oh sorry, I forgot to reply. Yes, yesterday I finally made it. I think it was something to do with the Mongo version. I deleted all mongo related and reinstalled an older version and then it worked. Thanks a lot for the help!

17